Account & Data Deletion Request
Account & Data Deletion Request
App: Fasly - Smart Kisan App (Developer: Fasly). If you wish to delete your account and associated agricultural data, you can do so through the mobile app or via the web form below.
Delete via the Mobile App
If you have the Fasly app installed on your smartphone, you can delete your account in seconds:
- 1Open the Fasly App and navigate to the 'Menu' tab.
- 2Select 'Delete Account / खाता हटाएं' option under settings.
- 3Confirm the deletion prompt on screen.
- 4Your account will be deactivated instantly and purged within 48-72 hours.
Submit Web Deletion Request
If you uninstalled the app or lost access, submit your deletion request directly below:
Types of Data Deleted & Retention Policy
Transparent disclosure in compliance with Google Play Data Safety requirements:
| Data Category | Specific Data Types | Action Taken | Purge Timeline |
|---|---|---|---|
| Personal Identity | Mobile phone number, Name, Profile avatar, Email ID | Permanently Deleted | Instant deactivation, scrubbed in 48-72h |
| Farm & Crop Records | Plot boundaries, acreage, crop names, sowing dates, soil type | Permanently Deleted | Purged within 48-72 hours |
| AI Diagnostics & Photos | Crop leaf photos, disease diagnosis logs, scan history | Permanently Purged from Cloud Storage | Erased from storage within 48 hours |
| Location & GPS | Precise GPS coordinates of farm plots | Permanently Erased | Immediately deleted |
| Encrypted System Backups | System recovery snapshots & logs | Auto-purged on 30-day backup rotation | Max 30 days (DPDP Act 2023) |
| Aggregated / Anonymized Data | Anonymous regional pest incidence metrics (Zero personal identifiers) | Retained purely in anonymized aggregate | Non-identifying research telemetry |
Delete Specific Data Without Deleting Your Account (Partial Data Deletion)
Yes! You have full granular control over your agricultural data. Without deleting your entire account, you can individually remove any crop plot, delete old diagnostic scan images, or clear search queries directly inside the Fasly app.
Assistance & Grievance Redressal
If you encounter any issues with account deletion, reach out to our privacy compliance team: